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Terms of Use
Binding website agreementThese Terms of Use (“Terms”) govern access to and use of this website and any related services provided by LIVAR PACKAGING MATERIALS MANUFACTURING L.L.C (“Company”, “we”, “us”). By accessing, browsing, using, or purchasing through the website, you agree to be bound by these Terms and any policies referenced herein.
If you use any current or future services, or purchase via affiliates or third-party vendors connected to our ecosystem, additional guidelines may apply. Where a third-party’s terms differ, the relevant third-party terms govern that service.
Shipping & Delivery
Worldwide dispatchWe dispatch internationally, subject to carrier availability and destination regulations. Orders ship Monday to Friday, excluding selected public holidays. Once shipped, you will receive an email confirmation.
Returns & Refunds
Hygiene-first policy for food-contact packaging⚖ Samples, Non-Return Policy (Hygiene / Food-Contact Packaging)
The customer may request a sample from the Company before placing an order, in order to inspect, test, analyze, validate marketing fit, develop ideas, and/or conduct any technical evaluation.
This policy applies subject to applicable UAE consumer protection laws.
LIVAR PACKAGING MATERIALS MANUFACTURING L.L.C is a UAE-based manufacturer. Our production and handling procedures are built around strict hygiene controls and quality assurance. We operate within a compliance framework aligned with local and industry requirements, including ICV and recognized quality systems (e.g., ISO) and Halal practices where applicable.
For bottle sealer machines, any return request must be submitted within 7 days of delivery and the item must be unused, undamaged, and in resalable condition with original packaging and accessories. The customer bears the return shipment cost, all related charges, and the risks associated with return transit.
Order Changes & Cancellation
Request changes earlyIf you need to cancel or modify an order, please contact us as soon as possible by email: [email protected]. We will attempt to accommodate the request if production, packing, or dispatch has not started.
Duties & International Fees
Customs, taxes, and ICV statementInternational shipments may be subject to import duties, taxes, or handling fees imposed by the destination country. These charges are typically not included in the product price or shipping amount shown at checkout.
Data Protection
Security and confidentialityWe treat personal data confidentially and process it in line with applicable data protection requirements. Most website features can be used without submitting personal data. We request personal information only when needed for order processing, delivery, customer support, or when you voluntarily subscribe to communications.
Access to personal information is restricted to authorized personnel only. We use security controls such as encryption (SSL/TLS) and reasonable administrative and technical safeguards to protect information.
Cookies
Browser storage and preferencesCookies are small files stored by your browser that help improve usability, performance, and security. Some cookies are session-based and expire when you close your browser, while others remain to remember preferences.
Opt-out resources for common advertising networks:
Contact Form
Inquiry handlingWhen you submit an inquiry via our contact form, we store the information you provide (such as name, email, and message) for the purpose of responding and following up. We do not share this information with third parties without your permission, unless required by law or necessary to fulfill your request.
Newsletter
Optional updates and unsubscribeIf you choose to subscribe, we use your email address only to send the requested updates and product information. You can unsubscribe at any time via the “Unsubscribe” link included in each newsletter email.